how to submit a return
1. Log in to your account:
1. In the "Email" field, enter your email address, and then click "Continue".
2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
3. Go back to the online store, and then enter a six-digit verification code.
4 Click the order that you want to submit the return for.
5. If your order has more than one item, then select the items that you want to return.
6: Select a return reason and add a note for the store.
7: Click "Submit request".
If your return request is approved, then you'll receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.