CUSTOMER PRIVACY POLICY

OVERVIEW

Maintaining the security of your data is a priority at UKIYO, and we are committed to respecting your privacy rights. We pledge to handle your data fairly and legally at all times. UKIYO is also dedicated to being transparent about what data we collect about you and how we use it.

This policy, which applies whether you use your mobile device, or go online, provides you with information about:

• How we use your data;
• What personal data we collect;
• How we ensure your privacy is maintained; and your legal rights relating to your personal data.

HOW WE USE YOUR DATA

Cookies are used for ads personalization.

UKIYO (and trusted partners acting on our behalf) uses your personal data:

• To provide goods and services to you;
• To make a tailored website available to you;
• To manage any registered account(s) that you hold with us;
• To verify your identity;
• For crime and fraud prevention, detection, and related purposes;
• With your agreement, to contact you electronically about promotional offers, products, and services we think may interest you;
• To enable UKIYO to manage customer service interactions with you; and where we have a legal right or duty to use or disclose your information (e.g., in relation to an investigation by a public authority or in a legal
  dispute)

MARKETING

UKIYO uses your personal data for electronic marketing purposes. Customers who have signed up online to be a member of our UKIYO family will receive details of special offers unless they have opted out of email communications.

You have the right to opt out of receiving promotional communications at any time by:

• Updating your preferences at www.ukiyoshooting.com
• Using the "update preferences" or "unsubscribe" link in emails; or contacting UKIYO via the contact channels set out in this Policy.
• We may analyze your browsing and purchasing activity, and your responses to marketing communications. The results of this analysis allow us to ensure we contact you with relevant product information and offers using automated processing tools.

SHARING DATA WITH OTHER THIRD PARTIES:

In order to make certain services available to you, we may need to share your personal data with some of our service partners. These include IT, delivery, and marketing service providers.

UKIYO only allows its service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls. These providers can only use your data to provide services to UKIYO and to you, and for no other purposes.

OTHER THIRD PARTIES

UKIYO will not disclose your personal data to any third party except in the cases set out below. We will never sell or rent our customer data to other organizations for marketing purposes.

We may share your data with:

• Credit reference agencies where necessary for card payments;
• Government bodies, regulators, law enforcement agencies, courts/tribunals, and insurers, where we are required to do so:
  

INTERNATIONAL TRANSFERS

To deliver products and services to you, it may be necessary for UKIYO to share your data outside of the European Economic Area (EEA). This will typically occur when service providers are located outside the EEA or if you are based outside the EEA. These transfers are subject to special rules under data protection laws.

We will ensure that the transfer will comply with data protection law and that your personal data will remain secure. Our standard practice is to use "standard data protection clauses" approved by the European Commission for such transfers.

How Long Do We Keep Your Data?

We will not retain your data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data; however, the longest we will normally hold any personal data is 5 years.

WHAT PERSONAL DATA DO WE COLLECT?

UKIYO may collect the following information about you:

• Your name, age/date of birth, and gender;
• Your contact details: postal address (including billing and delivery addresses), phone numbers (including mobile numbers), and email address;
• Purchases and orders made by you;
• Your online browsing activities on UKIYO websites;
• Your password(s);
• When you make a purchase or place an order, your payment card details;
• Your communication and marketing preferences;
• Your interests, preferences, feedback, and survey responses;
• Your location;
• Your correspondence and communications with UKIYO.

Some of the personal data is collected directly when you set up an online account or send an email to our customer service team. Other personal data is collected indirectly, such as browsing or shopping activity.

HOW WE PROTECT YOUR DATA

Our Controls

UKIYO is committed to keeping your personal data safe and secure. Our security measures include:

• Data encryption;
• Regular cybersecurity assessments of all service providers who handle personal data;
• Scenario planning and crisis management exercises to respond to cybersecurity attacks;
• Security controls protecting the entire UKIYO IT infrastructure from external attack and unauthorized access;
• Internal policies on data security and employee training.

WHAT YOU CAN DO TO HELP PROTECT YOUR DATA

UKIYO will never ask you to confirm any bank account or credit card details via email. If you receive an email claiming to be from us, asking for such details, please ignore it.

To enhance your online security, remember:

• Keep account passwords private;
• Use a combination of letters and numbers for your passwords and change them regularly;
• Log out of public computers after completing your session.

YOUR RIGHTS

You have the following rights:

• The right to ask what personal data we hold about you at any time;
• The right to ask us to update and correct any out-of-date or incorrect personal data free of charge; and
• The right to opt out of marketing communications.
• To exercise any of the above rights, please contact us using the details below.

CONTACT INFORMATION

If you have any questions about how UKIYO uses your personal data, or if you want to exercise your rights, please contact us by any of the following means:

Email: info@ukiyoshooting.com

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO). Further details are available at https://ico.org.uk.

UPDATES

This policy was last updated in [September, 2024].

To update your preferences or unsubscribe: www.ukiyoshooting.com